Manalice is a software licence management platform that helps organisations manage software requests, approval workflows, licence assignments, spend analytics, and vendor contracts. It provides a self-service portal for employees and governance tools for IT teams.

How much does Manalice cost?

Manalice offers three plans: Starter at £3/user/month, Professional at £6/user/month with unlimited workflows and SSO, and Enterprise at £10/user/month with contract management, service desk integration, and a 99.95% SLA. All plans include a free trial.

How does Manalice handle multi-tenant data isolation?

Manalice uses 7-layer tenant isolation: subdomain resolution, JWT claims, AsyncLocalStorage context, DynamoDB key prefixes, per-tenant S3 buckets, per-tenant KMS encryption keys, and tenant-scoped observability. A custom ESLint rule enforces tenant context in every database query at build time.

What integrations does Manalice support?

Manalice integrates with Jira and ServiceNow for automatic service desk ticket creation on approval. It supports SSO via SAML and OIDC on Professional and Enterprise plans, and provides REST API access for custom integrations.

How long does it take to set up Manalice?

Tenant onboarding takes less than 5 minutes. Manalice is a fully managed SaaS platform with no infrastructure to provision. Admins can configure approval workflows, roles, and the software catalogue immediately after onboarding.

Terms & Conditions

Last updated: 18 May 2026

Manalice is a software licence management platform operated by Manalice Ltd. These terms govern your use of the Manalice platform, including the web application, APIs, and associated services. By accessing or using Manalice, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using Manalice, you agree to be bound by these terms. If you do not agree, you may not use the service. These terms apply to all users, including tenant administrators, employees, reviewers, and platform operators.

2. Description of Service

Manalice is a multi-tenant SaaS platform that provides:

Self-service software catalogue and request portal
Configurable approval workflows with multi-stage reviews
Licence pool management with seat tracking and reclamation
Spend analytics and usage dashboards
Vendor contract management with renewal tracking
Audit trail with before/after state snapshots
Role-based access control with six platform roles

Service availability is governed by the SLA included with your subscription plan. Enterprise customers receive a 99.95% uptime SLA.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. Manalice enforces a minimum 12-character password policy with complexity requirements. You agree to notify us immediately of any unauthorised use of your account. Tenant administrators are responsible for managing user roles and permissions within their organisation.

4. Acceptable Use

You agree not to:

Use the service for any unlawful purpose
Attempt to access data belonging to another tenant
Interfere with the security or integrity of the platform
Reverse-engineer, decompile, or disassemble any part of the service
Use the service in any way that could damage, disable, or impair it

5. Data and Privacy

Your data is stored with 7-layer tenant isolation. We process personal data in accordance with our Privacy Policy and applicable data protection laws including GDPR. You retain ownership of all data you upload to the platform.

6. Intellectual Property

All content, features, and functionality of the service are owned by Manalice and are protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable licence to use the platform for your internal business purposes.

7. Limitation of Liability

Manalice shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability is limited to the fees you paid in the 12 months preceding the claim. This limitation applies to the fullest extent permitted by applicable law.

8. Changes to Terms

We may update these terms from time to time. We will notify you of material changes by email or through the platform at least 30 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the revised terms.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

If you have questions about these terms, contact us at legal@manalice.com.